Frequently Asked Questions (FAQ – Shipping Korean Cosmetics to Cyprus & Worldwide)

Are your products authentic Korean cosmetics?

Yes, 100%. All products on KoreanCosmetics.cy are sourced directly from certified Korean beauty brands and official distributors—no fakes or parallel imports.

Do you ship authentic Korean skincare to Cyprus?

Absolutely. We offer fast, reliable delivery across all regions of Cyprus (Nicosia, Limassol, Larnaca, Paphos, Famagusta). Most local orders arrive in 1–3 business days via our trusted courier partners.

Do you ship worldwide and how long does it take?

We ship Korean cosmetics globally:
• EU (incl. Cyprus): 1–3 business days
• Rest of Europe: 5–10 business days
• International (e.g. UAE, USA): 7–14 business days
You’ll receive a tracking number once your order ships.

What payment methods do you accept in Cyprus?

We accept Visa, Mastercard, Maestro, PayPal, Apple Pay & Google Pay, and Cash on Delivery (Cyprus only). All payments are secured with SSL encryption.

How do I return an item?

Unused, unopened items can be returned within 14 days of delivery.
1. Email info@koreancosmetics.cy with your order number.
2. Send the item back to our Cyprus returns center.
For full details, see our Returns & Exchanges Policy.

What if my “Korean cosmetics” order arrives damaged or incorrect?

Contact us within 48 hours of delivery at info@koreancosmetics.cy. We’ll arrange a replacement, refund, or store credit—your choice.

Where can I buy Korean skincare products in Cyprus?

Shop online 24/7 at KoreanCosmetics.cy for the best selection of K-Beauty. Enjoy free shipping on orders over €50 within Cyprus.

Will I be charged customs fees on EU vs. non-EU orders?

EU (incl. Cyprus): No customs/duties.
Non-EU: Fees may apply per your country’s import rules—these are the buyer’s responsibility.

How can I get discounts or promo codes?

Sign up for our newsletter to receive exclusive offers, first access to seasonal sales, and flash deals on Korean cosmetics or visits our sales page.

Do you have a blog with K-Beauty tips?

Visit our K-Beauty Blog for ingredient breakdowns, product comparisons, and step-by-step routines suited to Cyprus weather.

Are your products cruelty-free and vegan-friendly?

Many of our Korean beauty brands are certified cruelty-free and offer vegan options. Check each product page’s “Certifications” section for specific details.

How can I track my shipment?

Once your order ships, we’ll email you a tracking number with courier’s website.

✏️ Can I modify or cancel my order after placing it?

You can request modifications or cancellations within 2 hours of placing your order by emailing info@koreancosmetics.cy. After 2 hours, orders may already be processing.